FAQs
What is Modec Connect?
Modec connect is a simple and smart monitoring system designed for manual valves. The system comprises three main components:
- Phone App: Allows for convenient on-the-go monitoring and control of valve operations from your smartphone.
- Web App: Provides a comprehensive dashboard for detailed analysis, reporting, and remote management of valve systems from any web-enabled device.
- Smart Sensor: Captures and transmits real-time data, ensuring accurate monitoring of valve performance.
How to get Modec Connect?
Download the application from the App Store and Google Play (link + QR code)
Or contact us at info@portablevalveactuators.com
Can I use the Modec Connect System without its application?
No, the modec connect system functions as an integrated unit, and its components cannot be separated.
What is required to use Modec Connect?
The Modec Connect system sensor is specifically designed to be compatible only with Modec equipment. This ensures seamless integration and optimal performance when used with Modec's high-quality tools and machines.
For more information about Modec equipment, please visit the official portablevalveactuators.com website.
What measurements does Modec Connect provide?
- Torque and Speed: The LTN67 sensor monitors and records both torque and equipment speed in real-time, providing essential data for performance analysis and optimization.
- Number of Revolutions: It tracks the total number of revolutions, allowing detailed insights into usage patterns and operational cycles.
- Direction of Rotation: The sensor detects and indicates the rotation direction, which is crucial for ensuring proper operation and diagnosing any directional movement issues.
Warranty
Modec Connect products come with a one-year warranty to ensure your satisfaction and peace of mind.
Technical Support
For any technical support needs, please contact us at: Email: info@portablevalveactuators.com
Our dedicated support team is ready to assist you with troubleshooting, product inquiries, and any other technical issues you may encounter.
About the Sensor
Does the sensor require maintenance?
Yes, the Modec Connect system requires regular maintenance to ensure optimal performance. The maintenance requirements for the sensor are as follows:
- Calibration: The sensor must be calibrated once a year to maintain accuracy and reliability.
- Additional calibration: If the sensor experiences a fall or significant impact, it must be recalibrated to ensure proper functioning.
Regular calibration helps maintain measurement accuracy and ensures sensor longevity. For detailed maintenance instructions, please consult the user manual or contact our technical support team.
Where can I calibrate my sensor?
Download the application from the App Store and Google Play (link + QR code)
Or contact us at info@portablevalveactuators.com
About the Application
How to get your username and password?
Password reset
If you need to reset your password, follow these steps:
- Go to the authentication page.
- Click on the "Forgot Password" link.
- You will receive a password reset link at your registered email address.
- Follow the instructions in the email to create a new password and regain access to your account.
How is data security ensured?
All data is stored in a highly secure database and anonymized for enhanced protection. You also have the option to request the deletion of your data. For more information, please consult our data privacy policy.
Where can I find tutorials and guides?
You can find all tutorials and guides in the "Resources" section of our website. Detailed guides and explanatory videos are available to help you make the most of your Modec Connect system.